GET /v1/support

curl https://api.fugoku.com/v1/support?status=open \
  -H "X-Fugoku-API-Key: $FUGOKU_API_TOKEN"

GET /v1/support/:id

curl https://api.fugoku.com/v1/support/ticket-abc123 \
  -H "X-Fugoku-API-Key: $FUGOKU_API_TOKEN"

POST /v1/support

curl -X POST https://api.fugoku.com/v1/support \
  -H "X-Fugoku-API-Key: $FUGOKU_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "subject": "Instance won't boot",
    "message": "My instance inst-abc123 is stuck in creating state.",
    "priority": "high",
    "category": "compute"
  }'

{
  "data": {
    "id": "ticket-abc123",
    "type": "support-tickets",
    "attributes": {
      "number": "0042",
      "subject": "Instance won't boot",
      "status": "open",
      "priority": "high",
      "category": "compute"
    }
  }
}

PATCH /v1/support/:id

curl -X PATCH https://api.fugoku.com/v1/support/ticket-abc123 \
  -H "X-Fugoku-API-Key: $FUGOKU_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{ "status": "resolved" }'

POST /v1/support/:id/messages

curl -X POST https://api.fugoku.com/v1/support/ticket-abc123/messages \
  -H "X-Fugoku-API-Key: $FUGOKU_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{ "content": "The issue is resolved, thank you." }'

{
  "data": {
    "id": "ticket-abc123",
    "type": "support-tickets",
    "attributes": {
      "messages": [
        {
          "id": "msg-1234-abc",
          "content": "The issue is resolved, thank you.",
          "author": {
            "name": "user-123",
            "email": "user@example.com",
            "isSupport": false
          },
          "timestamp": "2026-08-22T12:00:00.000Z"
        }
      ],
      "replies": 1
    }
  }
}