Billing

Fugoku uses transparent, pay-as-you-go pricing with no hidden fees.

Pricing Model

Hourly Billing

Compute instances are billed hourly, charged per second of usage.

Example:

Instance runs for 1 hour 30 minutes = 1.5 hours
Rate: $0.017/hour
Cost: $0.017 × 1.5 = $0.026 (2.6 cents)

Monthly Estimates

Console and CLI show monthly estimates assuming 24/7 usage (720 hours/month).

Example:

standard-2: $0.017/hour × 720 hours = $12/month

Actual cost: Only charged for time running. Stop instances to save money.

Minimum Charge

$0.01 - Charges below one cent are rounded up. No charge for actions that complete instantly (listing resources, etc.).

Pricing Breakdown

Compute Instances

Charged while running (per second).

Full pricing

Stopped instances: Only charged for storage (~$0.10/GB/month).

Block Storage

Charged monthly, prorated daily.

Example:

100 GB volume for 15 days = 100 × $0.10 × (15/30) = $5.00

Snapshots: Incremental - only changed blocks stored.

Networking

Included bandwidth:

• standard-1: 1 TB/month
• standard-2: 2 TB/month
• standard-4: 3 TB/month

Internal traffic: Free between Fugoku instances in same region.

GPU Compute

See GPU Pricing

Viewing Usage

Console

Navigate to Account → Billing → Usage

Shows:

• Current month spending
• Breakdown by service (compute, storage, networking)
• Daily spending graph
• Top resources by cost

CLI

# Current month
fugoku account usage

# Specific period
fugoku account usage --start 2024-02-01 --end 2024-02-29

# JSON output
fugoku account usage --output json

API

curl "https://api.fugoku.com/v1/account/usage?start_date=2024-02-01&end_date=2024-02-29" \
  -H "Authorization: Bearer $FUGOKU_API_TOKEN"

Response:

{
  "data": {
    "period": {
      "start": "2024-02-01T00:00:00Z",
      "end": "2024-02-29T23:59:59Z"
    },
    "summary": {
      "compute": 47.20,
      "storage": 14.00,
      "networking": 5.00,
      "gpu": 120.00,
      "total": 186.20
    },
    "daily": [
      {"date": "2024-02-01", "amount": 6.20},
      {"date": "2024-02-02", "amount": 6.25},
      // ...
    ],
    "resources": [
      {
        "type": "instance",
        "id": "inst-abc123",
        "name": "web-1",
        "cost": 12.24,
        "hours": 720
      },
      // ...
    ]
  }
}

Invoices

Viewing Invoices

Console: Account → Billing → Invoices

CLI:

# List invoices
fugoku account invoices

# Download specific invoice
fugoku account invoice feb-2024 --download invoice-feb-2024.pdf

Invoice Details

Invoices include:

• Billing period (1st to last day of month)
• Itemized charges per resource
• Payment method used
• Account info
• Tax details (if applicable)

Issued: 1st of each month for previous month

Due: 7 days after issuance

Format: PDF and CSV

Payment Methods

Adding a Payment Method

Console:

1. Account → Billing → Payment Methods
2. Click Add Payment Method
3. Enter card details or PayPal
4. Set as default (optional)

Accepted:

• Visa, Mastercard, American Express
• Debit cards
• PayPal
• Bank transfer (for $500+/month accounts)

Primary Payment Method

Charges attempt primary method first, then fall back to other methods if declined.

Set primary: Console → Account → Billing → Payment Methods → Set as Primary

Updating Payment Method

Before card expires:

1. Add new card
2. Set as primary
3. Remove old card

If card declined:

• You'll receive email notification
• Update payment method within 7 days
• Account may be suspended if payment fails >14 days

Billing Cycle

Monthly Cycle

Billing period: 1st to last day of month

Timeline:

• 1st: Invoice generated for previous month
• 1st: Payment attempted via primary method
• 3rd: Retry if initial payment failed
• 7th: Due date
• 14th: Account suspension if unpaid

Mid-Month Signup

Prorated for partial month.

Example:

Signup: Feb 15
Instance: standard-2 ($12/month)

Days in February: 28
Days used: 14 (Feb 15-28)

Charge: $12 × (14/28) = $6.00

Cost Management

Spending Limit

Set maximum monthly spend to prevent surprises.

Console: Account → Billing → Spending Limit

Options:

• None (default)
• Custom limit ($50, $100, $500, etc.)

Behavior when limit reached:

• Email notification
• Optionally stop instances automatically
• New instance creation blocked

CLI:

fugoku account set-spending-limit --amount 500

Budget Alerts

Receive email when spending reaches threshold.

Console: Account → Billing → Alerts

Example alerts:

• 50% of monthly budget
• 80% of monthly budget
• 100% of monthly budget

Cost Optimization Tips

1. Stop unused instances:

# Stop dev instances overnight
fugoku instances stop dev-1
# Cost savings: ~16 hours/day × 30 days = 480 hours/month

2. Right-size instances: Review metrics and downgrade over-provisioned instances.

# Check CPU usage
fugoku instances stats web-1
# If CPU <20% consistently, downgrade:
fugoku instances resize web-1 --plan standard-1

3. Delete unattached volumes:

# List unattached volumes
fugoku volumes list --status available

# Delete if no longer needed
fugoku volumes delete old-data --confirm

4. Use snapshot lifecycle: Delete old snapshots automatically.

fugoku snapshots enable \
  --volume my-data \
  --retention 7  # Keep only 7 days

5. Monitor bandwidth: Internal traffic is free - use private networks.

# Create private network for internal communication
fugoku networks create --name internal --subnet 10.10.0.0/24

6. Reserved instances (coming Q3 2026): Commit to 1-3 years for 30-50% discount.

7. Spot instances (coming Q4 2026): Up to 70% cheaper for fault-tolerant workloads.

Cost Calculator

Estimate monthly costs:

Example stack:

3× standard-2 instances (web)    3 × $12    = $36
1× ram-4 instance (database)     1 × $48    = $48
200 GB block storage             200 × $0.10 = $20
1× load balancer                 1 × $10    = $10
2× floating IPs                  2 × $3     = $6
────────────────────────────────────────────────
Total:                                       $120/month

With stop/start optimization:

Stop dev instances 16h/day:
  33% uptime instead of 100%
  Savings: $36 × 0.66 = $24
  
New total: $120 - $24 = $96/month

Tax & Compliance

VAT / Sales Tax

Charged based on billing address:

• EU: VAT added (reverse charge for businesses with valid VAT ID)
• US: Sales tax for applicable states
• Nigeria: No additional tax

VAT ID: Console → Account → Billing → Tax Info → Add VAT ID

Receipts

Available for all invoices:

• Console → Billing → Invoices → Download
• PDF format with all required tax info

Business Information

Update company details: Console → Account → Profile → Business Information

Used on invoices for tax compliance.

Payment Issues

Failed Payment

Causes:

• Insufficient funds
• Expired card
• Card limit exceeded
• Bank decline

Resolution:

1. Check email for specific reason
2. Update payment method
3. Retry payment manually: Console → Billing → Retry Payment

Disputed Charges

Email billing@fugoku.com with:

• Invoice number
• Disputed amount
• Reason for dispute
• Supporting information

Response within 2 business days.

Refunds

Eligible for refund:

• Service outage >1 hour (prorated credit)
• Billing errors
• Unused prepaid credits

Not eligible:

• Usage-based charges for services used
• Partial month charges
• Third-party software licenses

Request refund: billing@fugoku.com

Credits & Promotions

Promotional Credits

Applied automatically to account.

Common promos:

• New account: $10 credit
• Conference attendees: varies
• Referrals: $25 per referral

Check balance: Console → Account → Billing → Credits

Credits expire: 90 days from issuance

Referral Program

Refer friends, get credits.

Your referral link: Console → Account → Referrals → Get Link

Rewards:

• You: $25 credit when referral spends $50
• Referral: $10 signup credit

Limits: 10 referrals per month

Enterprise Billing

For accounts spending >$1,000/month:

Custom Payment Terms

• Net 30 payment terms
• Purchase orders accepted
• Volume discounts
• Reserved instance pricing

Contact: enterprise@fugoku.com

Consolidated Billing

Manage multiple accounts under one billing entity:

• Single invoice for all accounts
• Centralized payment
• Usage aggregation

Committed Use Discounts

Commit to spending level for discount:

• $5,000/month: 10% discount
• $10,000/month: 15% discount
• $25,000/month: 20% discount

Troubleshooting

"Payment method declined"

1. Verify card details are correct
2. Check with bank for reason
3. Try alternative payment method
4. Contact billing@fugoku.com if persists

"Account suspended"

Usually due to unpaid invoice >14 days.

1. Update payment method
2. Pay outstanding balance
3. Account reactivated within 1 hour
4. Contact support@fugoku.com if urgent

"Unexpected charge"

Check:

1. Resource usage in Console → Billing → Usage
2. Ensure all instances stopped/deleted
3. Check for forgotten resources (volumes, floating IPs)
4. Email billing@fugoku.com if charge seems incorrect

Support

Billing questions: billing@fugoku.com

Payment issues: billing@fugoku.com

General support: support@fugoku.com

Response time: <24 hours (business days)

Next Steps:

• View Current Usage
• Manage Payment Methods
• Learn about Cost Optimization
• Explore Pricing Plans